If you have any unanswered questions, please email us, and we'll respond within 48 hours,
Our email address is bellairewholesale@gmail.com
This website is for wholesale only and is intended to supply merchandise for retail business clients. Please read the entire page before you place an order. By placing an order, you agree to all the following terms and conditions. We reserve the right to update the policy at any time
A1. Yes we do have a storefront.
Bellaire Wholesale
980 Pacific Gate Unit #11
Mississauga Ontario,
Canada
A2. Our Main office is open 6 days a week.
Mon to Fri 10:30am to 5:30pm
Saturday 10:30am to 5:00pm
A3. We typically ship orders within 1-2 business days if placed during weekdays. Orders made on weekends or public holidays will be shipped on the next business day
A4. No, our orders are strictly process online.
A5. Yes, you can place an order online and will keep your order ready for store pickup.
A6. Unfortunately we cannot modify any order.
A7 If a package is refused by the customer and returned to us, the customer will be responsible for the shipping cost and the 20% restocking fee will apply.
A8. We try to restock our entire out of stock items as soon as possible. If you would like to know more specific information regarding a certain item, please email us. In the email please include the item number, quantities you need and when you would need them by.
Q9: If I placed a wrong custom charm order, Can I return?
A9: No, All charms are made to order and are final sale.
Q10: Can I cancel my order?
A10: Unfortunately, we cannot cancel the order once it's been processed, as we start handling it immediately after receiving it. If you still wish to cancel, a 10% restocking fee will apply.
Q11: Do you ship to PO BOX?
A11: Unfortunately, we don't ship to PO BOXES.
Q12: Why are shipping costs higher for rural or remote areas in Canada?
A11: Shipping costs are higher for rural or remote areas in Canada due to the increased distance and limited access to these locations. Canada Post charges extra for deliveries to areas that are harder to reach, which results in higher shipping fees. We only pass along the exact charges from Canada Post to ensure transparency and fairness in pricing.