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FAQs:


Pricing and Availability

  • All prices are in Canadian Dollar (CAD).
  • When you select  the currency converter in the top right corner drop down, the prices will be displayed in the  currency you choose everywhere on the website except on the checkout page, when you are ready to checkout the prices are displayed in CAD Dollars, Once you ready to check out your order will be charged in CAD dollars only.
  • Due to circumstances beyond our control, prices and availability are subject to change without notice.
  • Due to fast rotation of our styles, there is a possibility that we run out of stock of some of the items, at the time of execution of order. In this case we shall contact you. You may please then suggest the alternative styles which we should send in lieu of the same. We do not replace anything on our own without your permission.

This website is for wholesale only and is intended to supply merchandise for retail business clients. Please read the entire page before you place an order. By placing an order, you agree to all the following terms and conditions. We reserve the right to update the policy at any time

Q1. Do you have a storefront or showroom?

A1. Yes we do have a storefront.

       Bellaire Wholesale

       980 Pacific Gate Unit #11

       Mississauga Ontario,

      Canada

Q2.What is your business hours?

A2. Our Main office is open 6 days a week.

      Mon to Fri 10:30am to 5:30pm

     Saturday 10:30am to 5:00pm

Q3.How soon will you ship out my order?

A3. We typically ship orders within 1-2 business days if placed during weekdays. Orders        made on weekends or public holidays will be shipped on the next business day

Q4. Do you take phone, e-mail, faxed, or on-location orders?

A4. No, our orders are strictly process online.

Q5. Can I pick up in store?

A5. Yes, you can place an order online and will keep your order ready for store pickup. 

Q6. Can I modify an order I have already placed?

A6. Unfortunately we cannot modify any order.

Q7.  What happens if I refuse my package?

A7 If a package is refused by the customer and returned to us, the customer will be          responsible for the shipping cost and the 20% restocking fee will apply.

Q8. How often do you restock items?

A8. We try to restock our entire out of stock items as soon as possible. If you would like  to know more specific information regarding a certain item, please email us. In the          email please include the item number, quantities you need and when you would              need them by.

Q9: If I placed a wrong custom charm order, Can I return?

A9: No, All charms are made to order and are final sale.

Q10: Can I cancel my order?

A10: Unfortunately, we cannot cancel the order once it's been processed, as we start        handling it immediately after receiving it. If you still wish to cancel, a 10%                          restocking fee will apply.

Q11: Do you ship to PO BOX?

A11: Unfortunately, we don't ship to PO BOXES.

Q12: Why are shipping costs higher for rural or remote areas in Canada?

A11: Shipping costs are higher for rural or remote areas in Canada due to the increased   distance and limited access to these locations. Canada Post charges extra for                     deliveries to areas that are harder to reach, which results in higher shipping fees.             We only pass along the exact charges from Canada Post to ensure transparency               and fairness in pricing.

If you have any unanswered questions, please email us, and we'll respond within 48 hours,

Our email address is bellairewholesale@gmail.com


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